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  • How do I become a member of the TAC Association?
    • You must be a certified GCIC TAC.
    • You can join by clicking on the "Membership Options" link in the menu bar
  • Why am I not receiving emails from the website?
    • If you've previously unsubscribed to the mailing list, see the section below titled "I’ve previously unsubscribed to the mailing list, how do I re-subscribe?"
    • Is your membership in good standing?
    • Check your spam (bulk) folder.  Often times mail servers see our emails as spam since it's being sent from an automated source.
    • If it's not in your spam folder, consult your system administrator.  It's possible they have our domain ( blocked or black listed.
    • If your mail administrator has a junk-mail filter that requires a response to an automatic email, you will not receive our emails.  Our server does not respond to automatic emails.
    • Add to your address book.  This may prevent it from being directed to the junk folder.
  • I've forgotten my username or password.
    • Click on the "forgot username/password" link under the logon boxes.  You will be emailed your username and a link to reset your password.  If you don't receive this email, refer to question #4 above.
  • How do I change my password?
    • So the random password I've created is too complicated to remember?  You can change it after logging into the members area by clicking "Edit My Profile" in the Member's Self-Serv side bar.
  • My membership is about to expire... how do I renew?
    • Click on "Member Options" to extend your membership.
  • I want to opt out or change my email notifications.
    In order to help stay in compliance with CAN-SPAM Act and international SPAM laws, we use a third-party provider to send and regulate our emails.  When you sign up, you are automatically enrolled in email notifications.
    • To unsubscribe or change your notification preferences:
      Click the Unsubscribe link on the bottom of the email to unsubscribe
      Click the Preferences link on the bottom of the email to edit the types of emails you want to receive.
  • I've previously unsubscribed to the mailing list, how do I re-subscribe?
    • Log on to the website before going to the next step.
    • Click  and enter your information.

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